For V2.2 or higher, if you really need to unlock POUs. Please send the file to us. We will check and try unlock it by manual (with a fee).
Email: [email protected] WhatsApp: (+84) 365 861 365
We are committed that all products delivered to you and the components are brand new, unused (except use for testing, commissioning…)
The installation of used components (if applicable)must be approved by you. Our responsibility is to inform you of the status of these components.
We are committed to the products delivered to you are tested, commissioned and meet the quality requirements before being put into use.
Our products are fully warranted (refer to the warranty policy). Support for necessary upgrades (hardware, software).
We always try our best to bring you “SAFETY”, “QUALITY” and “PERFECTION” products and these are also core values that we build.
Depending on the products and services, the warranty period is different.
We notice to you when you use our services. Usually, it is one year.
Condition and method warranty
Refuse warranty/repair (with a fee):
365electricalvn will refuse warranty or repair with a fee in the following cases:
For more information, please contact us at [email protected]